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Visitor Guidelines

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General Instructions For Guests

At The M.E.C., we’re committed to providing a safe, comfortable, and professional environment for all patients and visitors.
Please take a moment to review and follow our visitor guidelines to help us maintain the highest standards of care and safety.

Visiting Hours

  • Monday–Friday:
    8:00 AM – 4:00 PM
  • Saturday: Closed
  • Sundays & Public Holidays: Closed
  • (Hours may vary based on medical emergencies or physician schedules.)

Visitor Policy

  • Each patient may be accompanied by one visitor during consultations, unless prior approval is given.
  • All visitors must check in at the reception desk upon arrival
  • Children under 12 must be supervised at all times.
  • Visitors showing signs of illness (fever, cough, flu-like symptoms) may be asked to postpone their visit for everyone’s safety.

Health - Safety

  • Face masks may be required in designated areas based on current health protocols.
  • Please sanitize your hands upon entering and leaving the facility.
  • Avoid touching medical equipment or supplies unless instructed by staff.
  • Follow all posted safety notices and staff directions at all times.

Privacy and Conduct

  • To protect patient confidentiality, photography, video recording, and live streaming are not permitted inside the clinic.
  • Keep mobile phones on silent in consultation and treatment areas.
  • Maintain a quiet and respectful atmosphere for patients and staff.
  • Abusive, threatening, or disruptive behaviour will not be tolerated.

Parking and Access

  • Visitor parking is available in designated areas.
  • Do not park in reserved or emergency vehicle zones.
  • Ductal carcinoma in situ (DCIS)
  • Accessibility assistance is available at the front desk upon request.

Thank You

Your cooperation ensures that The M.E.C. continues to deliver world-class emergency and preventive healthcare in a safe and welcoming environment.

We appreciate your understanding and support.